Getting Help – December 2022

Helplines and support groups

Samaritans (116 123) operates a 24-hour service national available every day of the year. If you prefer to write down how you are feeling, or if you are worried about being overheard on the phone, you can email Samaritans at 

Childline (0800 1111) runs a helpline for children and young people in the UK. Calls are free and the number will not show up on your phone bill.  Text for free 50101

PAPYRUS (0800 068 41 41) is a voluntary organisation supporting teenagers and young adults who are feeling suicidal. 

Beat eating disorders: – (0808 8010677)

Students Against Depression is a website for students who are depressed, have a low mood or are having suicidal thoughts. – 01635869754

Bullying UK is a website for both children and adults affected by bullying.

Victim Support – (0808 1689111) – Open 24 Hours a day

Silverline – (0800 4708090) Service for older people – 7 days a week

If Care Share Textphone Help line open 24 hours a day (Text –  ICU5 to 85258) 9 – 5pm or 0191 3875661

The national Domestic abuse helpline (0808 2000 247)  or 0808 8010327 24 hours a day


Useful Websites:

Campaign Against Living Miserably (CALM) : a service for young men CALM, the campaign against living miserably, exists to prevent male suicide in the UK.  

Changing Lives: National charity who are dedicated to supporting people with complex needs. Email.  Telephone: 01912738891

Childline: is a private and confidential service for children and young people up to the age of nineteen.

If U Care Share: North East based organisation which promotes emotional wellbeing in young people and supports families affected by suicide. (0191 3875661)

Mental Health Forum: committed to reducing the suffering caused by mental ill health and to help everyone lead mentally healthier lives.

Shout 24\7 crisis text support service. Text 85258

Mental Health Matters: Mental Health Matters (MHM) was established 30 years ago by families and carers in the North East to provide support and care for people they loved with mental health problems. (0800 616171)

SCIE: The Social Care Institute for Excellence (SCIE) improves the lives of people who use care services by sharing knowledge about what works.

SANE: is a leading UK mental health charity. We work to improve quality of life for anyone affected by mental illness.  

Time to Change: is England’s biggest programme to challenge mental health stigma and discrimination.

Street link:   or Telephone:0300 500 0914


Crisis – OPEN 24 Hours a day

Northumberland and Tyne and Wear Trust   Tel 03031231146  

Depression Alliance is a charity for people with depression. It does not have a helpline but offers a wide range of resources and links to other relevant information.         OCD UK –